Barclay Credit Card
Over due

Barclays Bank PLC India

Tuesday, May 5 8:39 AM

From:

"Grievanceredressal"

Add sender to Contacts

To:

ajeet_singh0@yahoo.com

Dear Mr. Gupta,

We refer to your below email addressed to the office of Head Service regarding your credit card issue. At the outset, we sincerely regret the inconvenience caused to you.

We have investigated your claim of miss-sell of the Barclaycard Priority Circle membership and confirm that it was charged to your account as per your verbal consent through the sales and verification call. The membership fees were levied to your card account on 29 February.

In view of the above, we regret our inability to accede your request for the cancellation of Barclaycard Priority Circle membership fee.

We trust this clarifies the matter and assure you of our best services at all times.

Please note the change in our email id to Grievanceredressal@barclays.com. You may write back to us on this Id for any further information.

Thanking you,

Yours Sincerely

Rasika Kulkarni

Office of Grievance Redressal

Global Retail and Commercial Banking

Barclays Bank PLC

Confidentiality Notice: The documents herein contain information, belonging to Barclays Bank, which is confidential and privileged. Unless you are the intended recipient, you may not use, copy or disclose to anyone the documents or any information contained in or attached to the documents

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From: ajeet singh [mailto: ajeet_singh0@yahoo.com]

Sent: 30 April 15:54

To: Head Service

Subject: Fw: Complaint for Over due

REMINDER-2

Warm Regards

AJEET SINGH

& On Tue, 4/28/09, ajeet singh wrote:

From: ajeet singh

Subject: Fw: Complaint for Over due

To: headservice@barclays.com

Date: Tuesday, April 28, 9:49 PM

REMINDER -1

& On Sun, 4/26/09, ajeet singh wrote:

From: ajeet singh

Subject: Complaint for Over due

To: headservice@barclays.com

Date: Sunday, April 26, 11:59 PM

Kind Attn: Mrs. Meera rawat

Dear Sir/Madam

i would like to inform you that i am a Gold Credit card customer of your organisation/Bank

providing my details of the card.

card no.is 4339487107691886 in the name of AJEET MAHARAJ SINGH

Please go through the whole last year statment raised by you and payment done by me.

Last year in the month of May/June 1 Barclay priority circle programe amount is rs.6000 is applied in my statment without my knowledge.that intrest amount they are charging still in my account after a complaint of atleast 20 to 25 times in your customer care department. Please see my payment status as per the statment what ever i am purchasing i am paying for that before due date in every month.

Please see the matter on priority and short out the issue ASAP, other wise i will put a complaint in consumer court to rectify the issue.

Inspite of that i am not able to use for my credit limit issued by you, for that i have to take help from my another C.C.

regards

Ajeet singh

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Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).

Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.

Company: Barclay Credit Card
Country: India

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