Barclay - Credit card
Payment Not Credited in my A/c & Received so many Calls & SMS for payment

Hi,

I m using Barclay Credit Card, I used it for around 16, 000 Rs. & I called them to convert my payment in EMI & it has been done now.

But I m facing so many issues since last three EMIs.

My due date for EMI payment is 2-Oct-08, & I already dropped chq. in drop-box on 25-Sep-08 (Before 7 days) which is dated of 1-Oct-08. since last 7 days I m getting so much calls from Barclay for Payment Reminders & SMS also in Day & Night also.

I did called to Barclay Customer Care, I spoke to Mr. Rakesh Manna (after so many tries), & He told me that Barclay received your Chq. but it is not credited yet then I tell him Pls do credit it ASAP & stop this Reminders and ask him that This is not my fault when I already made a payment to you. Then he clear cut told that - "Whatever happened we will charge you for late payment". even he denied to transfer my call to his senior executive.

I sent email on their ID for my complaint before 7-8 days but yet not received any response from their end.

My bank statement shows that my chq already been debited in my account .. So HOW IT COULD BE POSSIBLE??

This is happened with me second time, before this i was called but their customer care executives are so RUDE & doesn't reply in proper way... I must say they are bloody... lazy & irrespective people.. and their services for Emailing & Customer Care are so much Poor.. Poor.. & Bloody.. lazy also.

I really request to all of readers of my this complaint Please do not use Barclay Card or any services

Company: Barclay - Credit card
Country: India

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