Barclays Bank
Negligence by the company

Hi,

My name is KARAN banglaore, i was offered a credit card by the representatives who pestered me to apply one loking at the name of the company name i assumed international company would be great after couples of ohers intitially everything went well after one day i recieved call from sales person explained me about the priority membersip fee it felt as if offered respect felt happy as customer so they decided to charge after 2 days i realise that without my consent they have charged me in march later the account overl the limit i was in constant touch with customer service same verbatim 30 bus daysthey failed account was handled to collections dept i spoke to everyone who called to up for the payment few heard, few listened none helped after 6 months i got a call from executive name mada -calling up residence no asking for moeny after getting exhausted explained to other one i blasted because he did not understand head nor tail the reason they are educated about the credit history after 2 days he called my residence @ 8 o clock pm spoke to my sister, mom educating them to make a pyt which was horrendous situation as mom panicked call me informing me about this situation i got wild he came next day to come to my house stood like demon demading for money he started shouting loudly so that neighbours could hear intentionally i askd him to get out of my house i requestd to speak to manager his name is boopiah spoke to him explaining the same thing now the statements he make his is "Yor're a defaulter not customer such a disheartened thing then i requested a letter he says he cannot so lost in the bloody people threatening me i realised to escalate to barclays bank instead dealing with middlemen i am still waiting for resolution they are behind for the money which i dont agree worth paying it. Moral - Never make judgements over the phone no

never deal with agents as they can be only agents neverthless.

Company: Barclays Bank
Country: India

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