Barclays Bank
Dealy issue of credi card and Cheating by giving false promises

I applied for Barclays credit card in the month of December. All required verifications were completed and card dispatched through courier on 4th January.

But unfortunately the dispatching team was written incorrect address on the parcel, the courier team could not deliver it at my address and moreover they sent back to Mumbai branch from where the card had been dispatched. I came to know this information by checking through AWB in Blue dart website. I called to the Hyderabad customer care branch enquired about this issue, they simply referred me to contact Mumbai branch.

I don’t remember (I called uncountable times) how many times I called on Mumbai customer care number 02260016001 and 02260046004 every time they promised me that you would receive card within 10 to 12 working days. It’s been three month I am calling.

I am really fed up with the service of the Bank. Ultimately I decided to lodge a case against them in consumer court.

Company: Barclays Bank
Country: India

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