Barclays Bank
Harassment by Barclays Credit Card

I got call from barclays credit card collection dept for settlement with Rs.700 charges in Aug. Though I had paid all principal and interest charges I agreed for settlement as some late charges and other charges were shown in statement. Then I got call and representative told me to pay Rs.630 and raise a request with customer care to weave all late charges and other charges. I paid the money and raised request with customer care to weave off. They refused to do so and neither did settlement. I didn t use the card at all for any purchase and again raised a request to close my account.

Then after few months I again got call and collection dept told me to pay minimum rs 100 and raise settlement request. I raised request for settlement with their service center and it was again refused. I was again misguided.

Now after almost a year again I got call and representative asked for settlement for Rs.7000. This is unjustified as I was ready for it a year ago for much less amount. The bank people are troubling me with their phone calls at odd hours and use abusive language. This is affecting my health.

Company: Barclays Bank
Country: India

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