Barclays bank Credit card
AMOUNT WAS NOT CONVERTED INTO EMI

I HAVE A BARCLAYS BANK CREDIT CARD. LAST YEAR I MADE A PUCRHASE ON THIS CARD WORTH RS. 35000/- AND ASKED THE BANK TO CONVERT THIS AMOUNT INTO EMI. AS I AM A SALARIED INDIVIDUAL AND DONT HAVE THIS MUCH AMOUNT TO SPEND AT THAT TIME. I ASKED THE BANK TO CONVERT THE AMOUNT INTO EMI OF 24 MONTHS. I MADE THE CALL TO BANK AFTER 2 DAY OF THE PURCHASE. THE CUSTOMER RELATIONSHIP OFFICER ON THE OTHER SIDE ALSO CONFIRMED ME THE EMI AMOUNT AND OTHER MISCL. CHARGES FOR IT. I ACCEPTED THE TERMS AND CONDITIONS. THEN I WAS WAITING FOR MY MONTHLY CREDIT CARD STATEMENT, SO THAT I CAN PAY MY EMI AS PER GIVEN DATE.

I RECEIVED MY CREDIT CARD STATEMENT AFTER 2 MONTH, IT WAS SHOCKING :-

1. THE AMOUNT WAS NOT CONVERTED INTO EMI.

2. THEY HAVE ALSO CHARGED ME WITH LATE PAYMENT CHARGES AND ALL.

WHEN I COMPLAINED THE BANK ABOUT IT, THEY REPLIED :-

1. ITS DUE TO SOME PROBLEM IN OUR SYSTEM, WE CANT ABLE TO TAKE YOUR REQUEST. KINDLY WAIT FOR I MONTH . FROM NEXT STATEMENT EVERYTHING WILL BE CLEARED.

ITS BEING ALMOST 1 YEAR .. THEY HAVE NOT RESOLVED THE PROBLEM IN BETWEEN I MADE THE PAYMENTS AS THEY WANTED FROM ME. I REPEATEDLY MAIL THE SENIOR OFFICERS OF BANK BUT NO REPLY I HAVE GOT.

EVERYMONTH THEY ASK ME TO PAY RS. 8000 OR 7000 .

IF I HAVE TO PAY 7000 OR 8000 PER MONTH TO BANK, IT WAS BETTER I COULD HAVE PURCHASE THAT PRODUCT OF RS. 35000 BY WAITING FOR 2-3 MONTHS.

ITS VERY DIFFICULT TO EXTRACT 7000-9000 EVERYMONTH FROM SALARY. EVERY PERSON HAVE SPECIFIC BUDGET ALLOCATED TO EACH & EVERYTHING.

THIS IS NOT GOOD AT BANK END. AS OF NOW I HAVE 19000/- CASH TO BANK. BUT NOTHING HAVE BEEN RESOLVED,

ONLY FALSE PROMISES FROM BARCLAYS BANK OFFICERS.

I WOULD TO LIKE INFORM ALL, BEWARE OF THESE CREDIT CARD PEOPLE SPECIALLY BARCLAYS BANK.. KINDLY HELP AND LET ME KNOW .. HOW CAN I COME OUT OF THIS TRAP??

Company: Barclays bank Credit card
Country: India

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