Barclays bank PLC
Mental Harrasement and no Satisfactory Replies from the Customer Care

I Have been using Barclays Credit Card, and due to some financial problems was not able to make the required payment on time. Whereas to avoid the mis payments i called up Barclays Customer Care and applied for ECS system, and have submitted the documents and a Crossed Check for the same and after that as well, i have made two payments on their request as minimum payments.

My ECS facilities have not been activated as well as i m receiving calls from their collection department every day and the concern is now they call me up and they hung up the call on me, and when i called them up inquiring the same, they say it's technical problem. This has been happening from last 7 working days with me, and mentally disturbed because of the same, as i dont want to be a defaulder and ruin my credit rating, and due to same i from my side have applied for and ECS facility.By they are even failing to answer my queries and give me a satisfactory answers, from the Customer Service as well.

Company: Barclays bank PLC
Country: India

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