Barclays
Wrong transactions that they want me to pay

They charged me wrong, said they are investigating and still haggling me to make the payment. Pathetic banking, this is despite several complaints to even their Head.

Referring to my barclay card 4339510000071623, I had disputed 2 wrong transactions on my card:

Rs.4761/- 06 Nov 08 Yatra

Rs.3337/- 07 Nov 08 Yatra

Raised the dispute through phone banking on 01 Dec 08. Subsequently emailed them at service@barclays.com and when nothing was happening to headservice@barclays.com... both said they are investigating the problem and will resolve in 1-week. Over 5 weeks have gone by, they are raising bills and charging interests and collections calls me 10 times a day. I have put in a police complaint... police is not registering an FIR as they want to give Barclays time to resolve. For another reference, the customer complaint on phone with Barclays customer service is 715974.

Can someone put some common sense into Barclays to first complete investigation and then try to claim the money? Barclays is here to fleece people, guess they did not make money in UK and want to now fleece Indians. I am not going to give up, my next complaint will be a legal notice through my lawyer. I have enough evidence to show how they torture innocent people.

Thx

Vinay

Company: Barclays
Country: India

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