Barclays
Pre-Closing of EMI

Miscellaneous

I have Barclays credit card since i used the card on dec08 for Rs41000, later i converted to 36months EMI, Rs 1650 every month, but i found they charge Rs 65 as service charge everymonth which is not informed earlier, but i continue to pay EMI every month, since i got some money in the month oct08, i asked barclays to preclose the EMI. they are not ready to do the same. they are asking me to continue for 36 months or pay the EMI*36months with interest. i use to write so many mails but no reply, finally i wrote a mail to RBI. then i got the reply from barclays as " We will revert you back shortly". nothing was happend. Feb09 i got the mail saying "We (barclays) brake the rule for you and closed the EMI to satisfy your request". i was so happy to saw the mail. but when i opened the statement i got shock seeing Rs 39200/-(Principle Rs 26000 approx and interest Rs12000 and service tax Rs1000 approx) calculating the interest till Jan.

All the relavent documents are there with me, pls help me to slove the issue.


Company: Barclays
Country: India
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