Barclays card
Bank deducting funds from my account

Firstly, horrible customer service, if you ever get in touch with someone that is. Phone lines are continuously busy or they just keep ringing.

Secondly, they called me one day and said "Congratulations, you have received a free trip and we will send you your trip vouchers soon" so I said "Great, whatever you say." And the next month they have charged Rs.7000 onto my account for my "free trip" and its been 3 months and I have not received any "trip vouchers" or a call from them. I have not been able to get in touch with anyone for 3 MONTHS now to dispute the charge of Rs.7000. I called the some other dept of Barclays and told them about this and they said it is not their problem. I finally got a manager on the line after trying to call SOMEONE and he said he was very sorry and he told me to hold on and then hung up. The bank is untrustworthy and if your own bank is dipping its fingers into your account and removing money, who can you trust. I am disgusted with this bank, its people and its policies and I'm going to consumer court to have something done about this filth. I am going to gather as many people as I can from these forums online and see if we can do something solid against Barclays.

Do not under any circumstances bank with Barclays or you will regret it. They are basically a dishonest banking group who are exploiting loopholes in the Indian banking system to make a quick buck here and there, and something needs to be done about them.

Company: Barclays card
Country: India

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