Barclays Credit Card
PRIORITY MEMBERSHIP FEE

Sir,

I am Ch. Murali Mohan using Barclays credit card No.4339 4839 3149 5834 I received call from Priority Membership Services Department in July they told that we are providing Priority membership for all our customers without any charges. But I surprised to receive SMS to pay Rs.6008. Immediately i contacted to customer care and also sent e-mail, they told me to contact Priority Membership Department and I contacted Hyderabad Office, Mumbai Office it is telling that "All our customer care executives are unavailable now please hold for the next available representative" i waited for 1 hour and 2 hours but it is repeating the same and after I contacted again to Customer care they told me that i will forward your request to Priority Membership department. After that I contacted Priority Membership department in September and October and they registered complaint to cancel the membership and reverse the charges. I have received e-mail on 12-11 that as you have not intimated before 21 days, we can't reverse the charges. Please help to get these charges reversed as everyday I am receiving SMS to pay this amount and also phone calls. When I apprise them my standing they say that they will look in to the matter

Thanking you,

Yours sincerely

CH. MURALI MOHAN

Company: Barclays Credit Card
Country: India

  <     >