Barclays Credit Card
Cheating in priority circle membership

Cheating in Priority Circle Membership of Barclays Credit Card

Credit Card

BARCLAYS BANK

Pune,

IN

Sir,

I, Neetu Jain holding BARCLAYS Credit Card No. 4339485729391950. Since 12/07, i have been charged an amount of 6741.60/- as a membership fee from Barclays Priority circle... which was told to me as free service.. Inspite of my repeated asking the charge structure was never told to me and it was told that it is absolutely free and i have to pay nothing for this membership.

i had received a call from Delhi office of BARCLAYS BANK from 011-45582500 in month of November and the exeutive Mr Ashish told me that My name is selected for Priority circle facility... i repetedly asked him about charges, he told me its free of cost again and again. They had recorded for quality assurance also but the charges and amount was nowhere conveyed. Even i have not received any documentation from Barclays till date.

I had called up BARCLAYS BANK Call center regarding this matter, but they said that they will look into the matter and get back to me, but nobody is giving me any response in this matter..I have written numerous mails to service@barclays.com and headservice@barclays.com which they have acknowledged also. Their email reference nos are 9908121661090912297100221217710065.In one of their mails they told me that they would have reversed the charges had i called them within 21 days of debit. the bank should have sent an sms whenever theres debit to customer card which barclays never did as other banks do. had i received an sms regarding the charges i would have complained for reversal then and there itself. I think Barclays very well knows how to cheat and fool innocent customers who fall prey to their promotional gimmicks. Customers should receive sms for all debits to their card so that they can be assured that the cardis not being used fraudelently.

I have also given emailst to reverse my charges, and that i will not pay the amount at any cost., Now everyday iam receiving 7-8 calls from collection department regarding payment to which i have denied and asked them to reply to mails and solve my dispute. I am tormented and mentally harrased.

I have been holding HSBC and ICICI credit cards for last 5 years in which there has never been default. Now Barclays is pestering me that they will refer my name to CIBIL that i am a defaulter and i will have problems in getting loans in future. This is just very tormenting.

Please help me in this matter, otherwise the bank will put me in defaulter list unnecessary...

i have been cheated from BARCLAYS card, this is the case of openly cheating the customer... and looting them for unwarranted charges

I hope i will get support from your side.

Waiting for your positive reply.

My Details

Name: Neetu Jain

Mobile No.: 9422555599

Office: 020-24476600

City: Pune

Thanking you

Neetu Jain

Company: Barclays Credit Card
Country: India

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