Barclays Credit Card
Late payment fee

The problem is that i missed on a payment of Rs 899 it was due on 26 January i got a call from Barclay card`s Mumbai office on 28th evening around 7:00PM and i was told if i make the payment of due amount i.e. Rs.899 plus current amount which is not yet due or generated Rs.2349 togather i.e. Rs.3248 i will not be charged any thing as late fee charges.

However i got card statement 8 February stating i need to pay Rs.722.28 as a late fee charges.

I called Barclay card customer services and explained the same and the agent told me that Mumbai office can give this kind of false commitment to collect the due amount however there is no way that they can waive this charge.

Now I could have paid just Rs.899 if they could have given me the right information why i paid that full amount of Rs.3248 just to get the benefit of not paying the late fee.

So please help me out as they have told me i need to make payment of Rs722.28 by 25 February else they will charge interest again.

With Regards,

Vishal Khanna

Company: Barclays Credit Card
Country: India

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