Barclays Credit Card
Communication barrier on banks part resulting in lowering my credit limit

Sir/maam

This is to inform that i am user of your credit card and my first bill got generated around may end or by june begining and despite of many requests no person turned up to collect the bill in cash (I COULD ONLY PAY THROUGH CASH THAT TIME SINCE I WAS THROUGH WITH MY CHEQUE BOOK AND I WAS SUPPOSE TO LEAVE DELHI IN A VERY SHORT TIME). I have shifted my base in july to vapi (gujrat) and i regularly recieved your sms about the payment, however the due amount was much higher than what i thought so, the no. which was mentioned in the sms to contact in case of any query, i started calling but again of no use. Inspite of trying for atleast half n hour many times i couldnt get through the no. So in the end i sended somebody to pay the bill back in delhi which i came to know later that it has reached to more than 9300 (had withdrawn 6000 3months ago).i was told that my card has been activated but the credit limit has been lowered.

I would really appreciate if i will be informed about the charges levied and if my old limit is bein restored coz it was not a case of bad intention on my part but a case of miscommunication and accessibility.

warm regards

ravi ranjan

Company: Barclays Credit Card
Country: India

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