BARCLAYS CREDIT CARDS
Mental Harassment

The following complaint was made on 25/03 to Barclays & matter is still pending because they have not shorted it out.

Dear Sir/Madam,

I am holding you banks times card no.4339481798516502. On 23/01/09 I recd. a call from telephone no. 022-67311800 at around 3.22p.m and the person calling said he is calling from Barclaycard and my card will be ungraded to platinum card with extra feature & high credit limit and he told that he is transferring call to ICICI Lombard & I have to show interest in their policy so that Barclaycard will get an transaction, in the mean time Barclay will block my card & nothing will be debited to my card and he first transferred the call to his seniors Mr. Deepak and to his boss Mr. Rajesh & to his boss Mr. Joy all of them were saying same thing that nothing to worry not a single pane will be debited to my card account. (Just for your reference the person from Barclay & lady from ICICI Lombard were calling from same no. i.e 022-67311800).

But when I received my card statement in the month of March’09 I wall shocked to see that my credit card account is showing Debit account and I registered complaint in your Gurgaon Customer service no. 0124-6752222 with a complaint no. 1208965 for cancellation of policy which I never wanted.

On23/03 I recd. a SMS from Barclay that ”Dear Customer your insurance complaint could not be attended as you could not be contacted for resolution.” Whereas I mobile is 24hours open & twice or thrice I recd. call from 022-67311800 regarding cancellation of policy I always said that I am not interested in this policy and I don’t want if at any cost.

From the above facts you will also come to know that Barclays & ICICI Lombard has cheated me, if this matter will not be sorted out immediately I will send my Barclay card cut into four pcs. And will take this matter to consumer court.

Thanks & Regards

Company: BARCLAYS CREDIT CARDS
Country: India

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