Barclays Priority Circle
FALSE COMMITMENT over Phone for membership
- 12-08-2008
- 40
Dear ALL,
Kindly note that I have been trapped in the membership of BARCLAYS PRIORITY CIRCLE MEMBERSHIP.
I got a phone call around 30 - 45 days back saying that there is an offer for BARCLAYS PRIORITY CIRCLE MEMBERSHIP which will entitle me to Discounst and offers. I had categorically asked the person that whether I need to pay anything then I was told that I need not have to pay anything.
I then said that I am ready but kindly note that I would not be interested in case I need to pay anything for this membership. Thereafter I received the verification phone call and then agian I asked that I am ready to this offer subject to that I donot have to pay anything. I was further told on the phone that I would be receiving detailed information of the offer and strolley bag within next 15 - 20 days.
Thereafter I didnot get any information of such sort instead I get CARD STATEMENT of BARCLAYS CREDIT CARD stating that I need to pay Rs 6000 as the membership fees for the BARCLAYS PRIORITY CIRCLE.
I then called up BARCLAYS CREDIT CARD HELP LINE, they then asked me to call up one no (022) 4016 2380. After calling that number I was told that they would investigate the matter.
After 7 days I again called up, this time they said that they had investigated the matter and their quality officer had found that the caller had mentioned about the Fees of Rs 6000.00 and was told that they would not be reversing the amount and i had to pay the amount.
I am feeling trapped by this conversation. I would request every person who take up card from such banks to be on guard and donot fall prey to such fradulent activities.
Request you to kindly help / suggest me a way out
Regards
Mahesh Mundhra
Company: Barclays Priority Circle
Country: India