Barclays priority circle membership
False information given

Dear Sir/Madam,

My Name is Geetika Saini Card no 4339481359780539

I got a phone call around 30 - 45 days back saying that there is an offer for BARCLAYS PRIORITY CIRCLE MEMBERSHIP which entitles me to Discounst and free trolley bag offer. I had categorically asked the person thrice, whether I need to pay anything I was told that I need not pay anything. I was further told on the phone that I would be receiving detailed information of the offer and strolley bag within next 15 - 20 days. Thereafter I get CARD STATEMENT of BARCLAYS CREDIT CARD stating that I need to pay Rs 6741.60 as the membership fees for the BARCLAYS PRIORITY CIRCLE.I was shocked to the statement.

I then called up BARCLAYS CREDIT CARD HELP LINE, they then asked me to call up one no (011) 45081222. After calling that number I was told that they would investigate the matter. I told them that I am aware that all calls are traced and you can listen to that call in which I was not told about the charges. They asked me to call up after 7 days.

After 7 days I again called up, this time they said that they had investigated the matter and their quality officer had found that the caller had mentioned about the Fees of Rs 6000.00 and was told that they would not be reversing the amount and i had to pay the amount.

I have made a purchase of Rs 811/-only on that card. I will deposit only Rs 811/- which I have used before the due date and will not pay a penny more than that. I am spending considerable time in writing this note. I want some one to look in to this matter immediately and cancel the priority circle membership.

Secondly please put an enquiry on the conversation which took place between me and that Rep who gave me wrong information...

I have taken guidance for the same from the Indian Consumer complaint forum. I wish to extend my complaint to the court if I dont receive any co operation from your side...

I wish to cancel the barclays priority circle membership as well as the Card. I do not wish to use this card any more and deal with Barclays as this was the first time I was using the card and I am feeling cheated.

Company: Barclays priority circle membership
Country: India

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