Bata India Ltd
Defective bata shoe

Bata India Ltd., Bata shoe Complaints - Defective bata shoe (Though purchased on 30/08, howvere started using the same in the month of September Last) only 30 days old and worn only few times to office)

Review all Bata India Ltd., Bata shoe complaints

Bata India Ltd., Bata shoe

After purchasing a shoe for Rs. 599/- (model JERAN), It is really disheartening that the shoe has shown such a complaint that too i've worn it only few times . it's shining has gone off and the patches of white leather can be seen. It has lost it's shape too. It is within the guarantee period of 75 days as per cash memo. The sales man / owner available in showroom are not listening and telling that only 50% claim could be admissible. After that they are not even ready to talk to me. I am very very disappointed with whatever is happening in the quality check department in Bata India and secondly the way the employees treat customers. This is really not done. I even told them that i want a new pair and even i am ready for a different model. I am even ready to shell out extra money for a better make and a model, but they kept mum over the issue.

I have purchased Bata shoes on 30th August (Though purchased on 30/08, howvere started using the same in the month of September Last) from the company operated showroom at Bhootnath, Indira Nagar, Lucknow (UP) India. Same thing happened even to the shoe purchased for my son. At that time I thought that it was because of the mistake of my son or using the same roughly, the problem might have occued in the shoe. I do not expect shoes from Bata to only hold good for a year or two as the same guarantee can be given by a unauthorized roadside vendor. I expect more from bata, to take care of the customers. I wish to expect the same assurance and the same quality from Bata in future too. I am extremely conscious about the quality of a product and customer satisfaction, as we take utmost care to retain our customers in my organization, where i work. I would expect a similar role from Bata India limited too.

I would like to know from BATA how they are going to treat my complaint. The way they are to respond to my complaint would reflect their faith on the Quality system and Customer satisfaction.

Once again i am mentioning the details below for reference :

Date of Purchase : 30th August

Model no : 8016379 2 Bata

Store address: Bata India Ltd., Bootnath Market, indira Nagar, Lucknow - (UP) India

Store Phone No. : 0522 -2349453

Cash memo : 30-08-08/1/0076 03217 Company Website: www.bata.in

Customer Service ID: customer.service@bata.co.in

My details (Customer) :

Name: Pervez Akhter

Contact No : 09451397412

Company: Bata India Ltd
Country: India

  <     >