Beam Cables Broad band Internet connection, Hyderabad
Non reciept of Norton Antivirus software CD

I am a Railway officer working in Hyderabad. I have taken broad band internet connection from the firm beamcablsystem.in, who is a service provider at my residence. The connection was taken in August with a special offer of free Norton Antivisus CD (Valid for one year), one Spike Buster and free gift vouchers which can be exchanged for discounts.

Non of these things reached me even today. I got the gift vouchers after 6 months repeated calls. Now the firm says they will give some other anti virus CD which is not as good as Norton. There is no proper response from them. I even get a rough reply from the call centre some times. Secondly the connection is very slow. The band width is less than what is promised. No technician comes for clarification or test or rectification. The company service is very poor. I have paid full one year subscription of Rs.4500/- and valid till August. I request you to kindly see that the firm corrects the connection, gives me Norton anti virus CD and the spike buster as promised. I have brochure given by the firm offering these FREE gifts to bag market, receipt of bill paid to them.

Yours Sincerely

P.Venkateswara Rao

Company: Beam Cables Broad band Internet connection, Hyderabad
Country: India

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