BESCOM
Power supply interruption complaint not attended

On February 10, Tuesday, I had no power supply from 8:30 a.m. onwards. I registered a complaint at 9:00 a.m. and was told that it would be attended to. At, 10:30 when all my work was put into a hold, since I work from home, I called back again and they said that it is the first time that a complaint is being registered that day. I again registered a complaint and they again assured me that this will be attended to within an hour or two. Again, when I called up after an hour there was the response that a person has been send to the area where I stay and the issue will be attended to. At 2 o'clock when I again called them up, they had a discussion amongst themselves, which I could hear on the phone, and finally said that a person will be coming now. Till 8:30 p.m. this thing went on and there was nothing done in this regard. The funny part is each time I called, I had to furnish all my details regarding my complaint once again. I wonder how do these people manage the show in this. Do they even realize how much of inconvenience it is to the citizens? My whole day's work went for a toss, the small children in the flat below were kicking a havoc since there was no power. I wish some action really is taken regarding such callous behavior. This complaint was registered in the Banaswadi BESCOM office.

Company: BESCOM
Country: India

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