BEST
BUS DIDNT HALT at the STOP & Extremely rude behavio

To the Concerned Authority,

Sir

This is to bring to your notice that the BEST bus no 203, (Vehicle number - MH-01-LA-5345) starting from Juhu beach didnt halt at the Natraj market stop at Malad west even though there were almost 10-12 passengers waiting for the bus including me.

(24-December at 8.52pm) I also waved out my hand & the bus just sped away. I caught the same BUS at the signal and the driver and conductor were behaving as if it's their FATHER's bus and did'nt give me the complaint book when I asked for the same.

Later, on the same route the driver did'nt stop the bus at 6 stops on route eventhough there were passengers waiting for the bus (Milap theatre - 8.59pm, Kandivali station - 9.04pm, Borivali telephone exchange - 9.34pm, Ram mandir - 9.40pm and Bhagwati hospital - 9.42pm)

As soon as I reached Dahisar bridge I got down to register a complaint to the duty master. He refused to give me a complaint book for me to register a complaint. Morover, he also did not have a ID batch while on duty.

The BEST BUS Details are mentioned below:

Bus no: MH-01-LA-5345

BUS NO: 203

COMMUTES BETWEEN: Juhu beach to Dahisar bridge

BUS Conductor batch no. - 14459

DATE: 24 DECEMBER

For more details you can contact me

91 99878 47105

Company: BEST
Country: India

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