BEST
Us conductor / drive

Hi,

I boarded 507 bus at Gopal Bhavan (ghatkopar) bus stop at about 7.15 pm today (Dec 9). The bus was crowded so i held the rod in one hand and keeping my balance was trying to pull out the money from my left hand. This conductor who could see what i am doing asks for my ticket. I told him I am removing money to which he rudely said Stop bolo pehla .. stop bol nahi sakte kya... paisa kya something he said... His harsh tone really annoyed me. However I told him last stop (which is santacruz east bus depot) and to his audacity he tells me Santacruz station bolo last stop kya bolthe ho. I told him he need not teach me what to say as last stop means the same. So i asked him if he would give the ticket without money.. He gives me the ticket n 2 rupee coin change n says Dus rupiyaa do... He was extremely rude as though talking to a cheap stud... When we reached the depot (at 8.00pm) I asked him for his batch no. He refused to give it but said I can come and talk to some people at the depot. I went and did speak to the person sitting at the Santacruz East depot. However I hope that the condcutors and driver are taught some manners of talking & behaving at least to people who are good to them. I havent mentioned the batch no. as I dont want HARSH action against him. However I would appreciate if this is conveyed accordingly.

One more thing needs to be highlighted is about buses not halting at the required stop. If there is traffic and the buses are a little away from the actual stop the drivers n conductors expect people to walk up to it. So those who dont are left stranded at the stop as the bus just zooms by without halting. This happens all the time at Gopal Bhavan & Vikhroli bus depot stop as well.

I dont know if the matter would be taken up but i seriously hope it is. Also hoping for immediate action be taken for the same.

Poonam

Company: BEST
Country: India

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