BEST transport
PENALIZE INSPITE OF HAVING PASS

Myself Sukant Pal purchased best bus pass from kurla stn on 04th of mar card id 0601- 1100009928 receipt number# 0601110304103258 of Rs 285/- from kurla stn to mmrda/family court and they had asked to collect the card on dated 09th of mar upon that receipt no where it has been mentioned or specified that till 08th mar customer has to buy the regular ticket while travelling in the specified route, and only after availing the card the pass will be vaild nor it is been told at pass counter. and on 08th mar ticket checker cought me and PENALIZE me for a Rs 44/- pauti # 5981 bus# 4029 (route 310) A/I/181503. despite i tried to explain and convience them that there is nowhere mention in the Pass receipt that carring receipt is not valid till ID card is received.

i strongly oppose the work process of the reputed and esteemed organisation like BEST Transport.

dont know wether they had implemented such unhealthy software intentionally or...

Company: BEST transport
Country: India
State: Maharashtra
City: Mumbai City

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