Bharat Gas (BPCL)
Complaint regarding poor services

Dear Sir,

I, Praveen Kumar, having a Bharat Gas connection. I wish to state that My Dealer i.e. Bhram Jyoti in Meerut (U.P.) is providing very poor services to the customers and the person dealing with them are in trouble as First they are booking the gas after one month period from the date of delivery & the delivery is providing to the customer within/after 15 days of the booking.

This is the harrasment of the bharat gas customer as by this process there is a gap of almost one & a half month between the previous delivery & the next one. As the persons only having single gas connection are facing a lot of trouble bcoz of this process as i think one gas cylinder is not sufficent for one & half month period as the maximum period if utilised properly with 4 or 5 persons family is 30days but in winter season its also too tuff to use even for 30days while new connection are not available in the market. As in our case, we have booked the gas on 14.11.08 and got the delivery of the same on 27.11.08 and the dealer is saying that he will book the gas on 27.12.08 and which will be delivered in next 15 days atleast.

So it is requested to plz do something so that we can come out from this situation and if the dealer is doing or working as per the rules & regulations so plz provide me what are the rules or regulation for delivery & booking of the gas and also about the provisions regarding new gas connection. My information are as under:

Name Praveen Kumar

Dealer Name Bhram Jyoti in Shastri Nagar, Meerut (U.P.)

Consumer no. 4270

Address K-2-2226 Shastri Nagar, meerut (U.P.)-250004

Contact no. 09971429179

Plz do needful to help us.

Thanks & regards

Praveen Kumar

09971429179

Company: Bharat Gas (BPCL)
Country: India

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