Bharat Gas
Harasment for Transfer of Gas Supply

In the month of January I shifted from Faridabad to Indirapuram, Ghaziabad.

In Faridabad distributor was Rathi Gas Service (consumer number 4859). As per my information I went to Rathi Gas to Transfer my connection. First day I reach at 4:20 P.M. so they refuse to transfer as being late. As I carried the cylinder and regulator from Ghaziabd, I request several times to take that and release me. They did not listen, just dictate me. Next day I reach at 11:30 PM. Then they ask to give the photocopy which they can inform be before. After getting the termination voucher I reached immediately to Vishu Jyoti Gas at Braj Vihar as I do not have double connection. First day they ask to bring photocopy of Termination voucher, address proof, identity, all these I had in that moment. so they asked for 2 registered post envelop which cost Rs. 23 . no where mentioned. I was ready to bring immediately but they resufe to do in that day. They ask me to come after one week. I request that I need connection urgently as I did not have alternative. So they give me solution to purchase Gas from their go-down with Rs. 550-600. I purchased from them and pay the amount in cash. Its very easy. After one week I went to Vishnu Jyoti Gas to get transfered the connection. Again they refuse as they do not have the paper to make the transfer told me to come after 3 days. I went their after 3 days, again they refuse as they do not have the regulator to provide me the supply and told me to come after 10 days. Now my Transfer voucher valid for one month, so they want my voucher becomes invalid and I continue to purc hase Gas from their go-down by paying double cost. It seems that BPCL do not want customer in legal form. They want to make more profit by selling gas in black. I hope this will be read by atleast one responsible person from BPCL who respect his position.

Company: Bharat Gas
Country: India

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