Bharat Gas
Non delivery of gas cylinde

Sir,

Please note that we are not getting the gas cylinders regularly. In the year of it is the fifth month going on and we have received only three cylinders including the one which we received today. We booked the cylinder on 7th of April and they said the vehicle will be coming on 28th of April. But they didn’t come to deliver the cylinder. Waiting till the evening we tried to contact them, they said that the vehicle will be coming on the next Tuesday, ie 5th May. We have waited with the cylinder from morning till the evening and we got the answer from the agency that the Vehicle will come next Tuesday. Today morning my cylinder become empty. I call the agency and begged for the cylinder but they said they can’t do anything, we have to wait till next Tuesday. We are completely depending the gas for cooking. Last week we saw an ad in the newspaper telling about your service. Do you think this is the good customer service. I think definitely not.

I have a suggestion that at the time of booking we should get a confirmation about the date and time of the vehicle coming to our premises and also please ensure that we are getting the cylinders in every 28 days after booking. Please make an enquiry at Kizhakkambalam, Ernakulam, whether I am saying correct or not. Please do some arrangement to solve the problems

Thanks and regards

C.C.JOSEPH

Company: Bharat Gas
Country: India

  <     >