Bharat Gas
Denying 2nd cylinde

Hi,

At the time of taking connection from Bharat Gas agency, I got single cylinder. I have been trying hard to get second cylinder by approaching the Armament Colony dealer, Pune but in vain. Its been 2 years now pursuing them. Each time, they say that issuance of 2nd cylinder is stopped till further notice.

May I know whether such a rule exist in reality or not?

Also, if such a rule exist, then they should send the refill cylinder on the same day the booking is made. But this is not happening and it takes 5-7 days for them to send the refill cylinder. This too after repetitive reminders and sometimes they ask us to collect from their godown if they fail in 7 days.

So either Bharat Gas should issue 2nd cylinder to customers OR,

deliver refill cylinders on same day of booking to those customers with single cylinders.

Kindly look into this matter. Its really difficult for working women if cooking gas is not available for 1 week at a stretch.

Regards,

Noopu

Company: Bharat Gas
Country: India

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