Bharat Gas
Transfe

Very very bad & worst experience in life time so far...

I reside in Bangalore and i shifted my house from Madiwala to Cubbonpet which is inside the city limit of b'lore. I got connection from Madam Agency in Madiwala and since they dont suppy to my new area, i asked for a trasfer of my connection from Madiwala to Rajaji Nagar branch.

First when i approached Madam Agency they told, they dont have form's and asked me come later and i found there a gentleman fightiing /shouting inside the office for same transfer related issue. I didnt understand the reason for that fight at that time and i realised the same when i called them up later to ask whether the form has come. I got the same answer (No form's come later) thru phone again. Even after that a week later i called up and the moment they received the call and hear's that its a transfer related call, the response you will get is "No form's come next week" and i was screwedup very badly and i shouted over phone and after that they told they will call me once the form come's. And i didnt get any call till next week then i went directly. They told it will be done and made me to wait for 20 mins and told that everything is ready Sir, but our Manager was not there to sign and they told it will be couriered to my address on next working day. I was little bit angry with that reply but still i controlled and said okie for that. But now its almost 15 days over, after i was told that it will be couriered and still i havent got it. If i call they will tell we will do tom sir.

I will tell onething, none of the Madam agency staff's are interested in Servicing the customers. The moment they get a call for transfer's they will tell "No form come next week". I dont understnd the logic or reason behind this, whether its really true or they just bluffing something. If that case is really true also, am very much surprised how come the form's will get exhausted in the 2nd or 3rd day itself and how they manage themselves to serve the consumer's. I dont know whether i will get a response for this, but still posting this complaint...

Company: Bharat Gas
Country: India

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