Bharat Gas
DELIVERY TAKES 22 DAYS!

Dear Sir/ Madam

Ref: Cons 9361, Distributor: Premier Gas Service.

This is to bring to your attention that I requested for a gas cylinder on 18th Oct & I got the cylinder delivered on 08th Nov. (after 23 days!!!), WHY? Is it a diffcult job?

When we contact your call centre the representatives don't even have the decency to answer our telephone? They just pick up the receiever & put it aside...

What standard of professionalism is this? How should we manage to run without gas cylinder for 23 looong days???

Morever there is no manager or responsible person in the office of Premier Gas Office. I fail to understand how can any office premises work without any manager on duty or any equivalent full time responsible officer on duty being physically present?

We have 2 infants in the house. We cannot give them outside food for health & hygenic reasons. How are we suppose to manage for 23 days???

The damage done to us is irrepairable.

We are 15 years old customer, we use gas service for our & our family's convinience & not to go through any ordeal.

I expect a response in written communication from your side.

Thanking You

Yours Sincerely

(Mrs Beena N. Sarkar)

9820127757

Company: Bharat Gas
Country: India
State: Maharashtra

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