Bharat Gas - Ganesh Agency, Chennai - 11
Delaying cylinder delivery with lame excuses even after 5 days waiting period

I am one of the unfortunate customers of Bharat gas with a Single Cylinder connection. Unfortunately & unexpectedly, we ran out of fuel on Sunday and I raised a request on Monday (12-OCT) morning looking for the refilled gas cylinder and the agent promised delivery with a grace (waiting) period of 5 days. Being a single cylinder holder, I managed these five days with the tough alternative (kerosene stove). Now that Diwali is nearing, we are in desperate need of fuel (gas) and when we checked with the agent, he gives lame excuses.

His excuse was that the truck driver have gone on Diwali vacation and so the load hasn't yet come. Drivers will be back after Diwali and the delivery will happen only POST-DIWALI.

This is atrocious and totally unacceptable after FIVE days of WAIT. :(

Will there be any action taken on such poor service providers?

Company: Bharat Gas - Ganesh Agency, Chennai - 11
Country: India

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