Bharat Gas (LPG)
Non -delivery of Lpg gas

Dear Sir,

I have recently shifted to prabhadevi from virar and have also transferred my Bharat gas connection to the prabhadevi bharat gas distributor whose name and contact numbers are as under:

SHREE DATTA GAS AGENCY

BHARAT GAS DISTRIBUTORS

SHOP NO. 18, MANTRI CORNER C, H.S. LTD.,

SAYANI RD., PRABHADEVI, MUMBAI - 400 025

PHONE: 2432 7974/76, 24332046

I have made a request for gas cylinder around 12 days back. Till date the gas cylinder is not delivered to me. I have made repeated calls and requested them again and again to deliver me the gas on the days when i am available at home. One day they have come to deliver but i was not at home. After that I have made them more than 20-30 calls to deliver me the cylinder, when i was at home. But even after promising me of delivering they have not sent the cylinder.

Initially when i called them for cylinder they told me that I should inform them in the morning about my availability at home and they will deliver the gas at that time. since last three days i am calling them and yesterday and today I took an off from office to take the delivery of the cylinder but they have not bothered to send me the cylinder. Every day morning to evening i am calling them and asking them to deliver the gas cylinder but they are not bothered to deliver it. Now tomorrow is 15th august a holiday and day after is sunday. From monday I will again start going to my job and again there will be a problem to receive the gas... that means that I will have to take a off from office or to leave the job to get the cylinder and even if i take a off there will be no surety that I will receive the cylinder. what type of service bharat gas is providing I am unable to understand. They are delaying to deliver such a necessary item without which a whole household comes to a stand still. They are harrasing me like anything no body is ready to listen anything. Their employee are the worst employee i have spoken to ever. They asked me to stay at home to take the delivery and even after i took a leave from office and was at home to take delivery, they have not sent me the Gas cylinder.

Now I am left with no option, except filing a complaint against these people. I hope there is someone who can take some strict action against these people and tell me a solution how i will get my gas cylinder delivered? Please someone help me. I cant take leave from office again and again and sit at home to take the delivery of gas.

Thanks and regards

Geeta Saha Veerkar

9930030058

Company: Bharat Gas (LPG)
Country: India

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