Bharat Gas LPG Gas Cylinder
Bribery / Violation of Government Policies

This complaint is about a dealer of Bharat Gas in Navi Mumbai, Excel Gas Service based in Vashi, Sector-29.

While booking a gas, we are told that the LPG gas would be send to our residence within 2 to 3 days. After 3 days when you call up assurances are given of delivering the Gas next day. This goes on for 15 days and then my husband gets furious as there is no food being cooked in the house due to non availability of Gas.

When Gas is finally delivered after 15 days, i am asked to pay Rs.50/- extra for delivery and that too the delivery guy speaking very rudely. It is not the amount that bothers me but why should we pay extra or bribe for Gas in our country.

Later on i find out myself, that Gas is being supplied to commercial places (Eg: Center One food court in Vashi) where i myself see the Gas delivery boy and his owner supplying Gas to the commercial joints in Center One food court.

I am not sure if any actions would be taken against this but as a citizen wanted to make sure that this is notified through a complaint to the right authorities.

Please let me know if i need to register a complaint with the police department or any where else if you'll cannot take any actions for the same.

Company: Bharat Gas LPG Gas Cylinder
Country: India

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