Bharat Gas LPG refill and second cylinder issue
Bharat Gas LPG refill and second cylinder issue

Sir,

My consumer no. is J30928. I had received a new gas connection on 28/2/08 from Jyothi gas at Thripunithura 682301, Kochi.

When I went there for the first time I was asked to Pay Rs.3500/- which I paid and I was asked to but utensils and gas stove from them which they claimed was mandatory. Later when i learnt from my husband who is working abroad that they had cheated me I approached them again and asked them to give in writing that this was mandatory. They immediatley returned the balance and indicated a board which stated in tiny letters that gas stove is not mandatory.

I had asked them for a second cylinder which they said will be issued after a month on a payment of Rs. 2000. I understand from the book they have issued a cylinder deposit if only Rs. 850.

The worst part is I have not got the second cylinder as well as a single refill till date. I have been borrowing cylinders from neighbours and making ends meet till date.

Their telphone nos. are always engaged even after office hours and they dont pick the telephone. I had also made the booking on their computerised booking no. and have not received the refill till date. Their nos. are 2777509, 2780588 and 2785055.

Once when contacted they asked me to visit their godown with the empty cylinder. I am sure I dont work as a delivery man for Bharat gas at Jyoti gas.

I have been patient all these days and now would like to bring to your company notice for proper action. What is more surpriseing is that my husband was able to get for his colleague a cylinder for the commercial vehicle on the spot.

I look forward to your help to take proper action and help me in getting my second cylinder at the right costs and refill every 26 days interval.

Appreciate your prompt action.

Regards,

Navia Sebastian

Advocate

Hon. High Court of Kerala.

Kochi.

Company: Bharat Gas LPG refill and second cylinder issue
Country: India

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