Bharathi airtel ltd
Un due charges of internet usage

Mr. R.Kumaran

Airtel

Dear sir,

sub: accoun no 13949708 bill no 862552341

Dear sir, We are having internet connection. where as this conncection is mean for studemt use with great difficulty we are able to payment,

1. you have plan where un limited internet with 750 plus amount, due

to monthly budget contstraints we have opted for less than that is

599 plan, that means we are very very middel class.

2. when we are hardely paying 599 plus tax tariff how can we pay the

monthly budget of 3174 for down lading charges.

3. when we are not able to pay the bill in time you are following up

for payment thanks for your efforts for follow up, same way why

are not warning us to control our billing by calling ans gudiing

us, we strongly feel that you have customer support team exclusive

for this kind of problems too.

kindly look into the matter and see that my bill comes only 499 telephone charges taxes, nothing extra for down laoding charges,

how can some on can plan for a month bill of 700.00 he ends paying above 3000.00 is it justified, if we are from your family what is your suggestion please guide help us and warn us intime.

i am already defaulter in one bill due to non payment of the same the customer service cell must understand the economical back grounf of the customer and suggest and support accrodingly

regards

m. Dayakar

flat no 104, Akuruthi nivas

czech colony, snathnager

Hyderbad 500018

9396295224

trai@del2.vsnl.net.in, trai@trai.gov.in

nodel.southhabts@airtel.

Company: Bharathi airtel ltd
Country: India

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