BHARATI AIRTEL
Worse Customer Care Service

I'm airtel's regular user. During this period i experienced worst service. Once i had a call of my boss from US. Next day i needed to call him back but due to some problem in my cell phone my incoming call record got vanished. So, i called customer care (But they dont care about customer..!!) and requested for the list of international calls i received last night. Subsequently 3 times call got disconnected automatically as i hear a tone "THIS CALL MAY BE RECORDED FOR INTERNAL TRAINING PURPOSE". Then on next call to customer care i hear "KINDLY SMS YOUR QUERY TO 121".

I sms them my query but every thing gone waste. I havent got any reply. Then i called 121 from my friend's cell phone. This time after 2 try, third time call got connected. This time i asked for the received call list last night from my number 9890885738. This foolish lady refused me to give that list. She said goto pune on following address and ask there for list you want. At that time i was 300 km away and i had to have number of my boss any how. then i requested more than 4-5 customer care executive for number but nothing happen.

That time i experienced Hell on the earth with Airtel...

Company: BHARATI AIRTEL
Country: India

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