Bharat Petroleum
Cheating Customers by charging extra

Hi,

People at the Bharat Petroleum petrol pump chennai-82 (Sri Ramachandra Agencies, Peravallur - Explosive License no - P/SC/TN/141337 (P121772)) have been charging Rs 1.00 for every fill for Rs 100. Also the quantity of fuel will be for Rs 100. They say that, that is what they follow and will not fill if they are not given the Rs 1 more. This has been happenning until the recent price drop.

Also there had been multiple incidents where consumers were told that they had not paid for the fill even when they had. Readings will be taken, calculation on the day's sale will be done and ultimately, the consumer will be told that he had not paid. I had personally witnessed this once and was a victim of another.

I request the consumer forum and Bharat Petroleum to take this seriously and undertake necessary actions. Please have regular / surprise audits undertaken to ensure that standards are followed and the consumers are not cheated.

Company: Bharat Petroleum
Country: India

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