Bharat Petroleum
Petrol quantity cheating

This complaint is about Bharat Petroleum Petrol pump (Company owned company operated RO) Pump in No.94, Velachery main road, Guindi, Chennai - 600032.

Staff of this pump cheat customer by engaging them in talks like credit card payment. While talking and asking about how much petrol you need (example Rs. 500)

one of them will clear the meter and start putting the petrol. You will just hear a click sound and the meter will show Rs.100. When asked why he had put only for 100, he will then reset the meter and put for 400.

This had happened couple of time to me! Growing suspicious, when I started arguing why the second person did not consult me before putting the petrol. They agreed to put for Rs.500 after showing the first reading for Rs.100. This confirms that no petrol went in for Rs.100 the first time.

Another thing I noticed is, though there are more than one petrol pump in this station they always keep only one open so that 2 or more attenders join in a single pump to divert the customer.

Customers watch out! Will BP take action??

Sundaram.

Company: Bharat Petroleum
Country: India

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