Bharat Petroleum Corporation Limited, Lucknow branch
Non-delivery of gas cylinder at consumers home

I am user of Bharat Gas Cylinder. The service provider is Jyoti Gas Service, near KK College, Lucknow. They never deliver the gas at home despite many requests. In their booking slips, they indicate "Home Delivery." But never for the last 20 years, they have ever delivered any cylinder at my residence. I am always required to bring cylinder from their Kailashpuri Godown which always takes three to 100 visits before one gets the gas cylinder.

One has first to go to KK College for booking, then next morning at 7 am to the godown for return of the cylinder and it taken 3 days to 3 months in rushing to them, making Qs and getting the cylinder.

The Bharat Petroleum Corporation Limited, Lucknow branch are in hands and glove with the agency and therefore the agency is never making home delivery. The Agency never bothers to the consumers requests. Are we living in a democratic country or we are the slaves in the hands of the powerful officiers of Bharat Gas and the Jyoti Gas Agency?

Company: Bharat Petroleum Corporation Limited, Lucknow branch
Country: India

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