Bharat sanchar nigam limited
EXCESS BILLING

Sub: Excess billing in our bill # 879879261

Ref: Tele # 22420591 & Consumer # 06301156429

Please refer the above mentioned bill #, wherein I have noted certain excess billing as detailed below:

a. Initially I have taken the Broad Band connection (Rs.250 plan) during Jan’08 and have paid the security deposit of Rs.500 vide your Bill # 750938383 / 10.02.08. The modem was taken on rental basis only. The same was not adjusted till this date.

b. While renewing the connection in Jan’09, Rs. 2500 was billed vide Bill # 868884780 / 10.02.09.

c. I have surrendered the modem on 03.02.09 (refer proof attached) as I have purchased a new modem and hence from Feb’09 onwards it is not a rental modem.

d. I have requested for change of plan from Rs.250 to Rs.500 w.e.f. Mar’09

e. Vide your bill # 879879261 / 10.03.09, you have charged Rs.5000 as one time payment without adjusting the amount that was charged in Feb’09. Further once again Rs.500 towards security deposit was charged in the same bill.

f. Thus bill # 879879261 / 10.03.09 was excess by Rs.3000 service tax.

g. Kindly rectify the same and send a revised bill immediately so as to have the bill paid before due date.

Company: Bharat sanchar nigam limited
Country: India

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