Bharti Airtel
Straining messsages from airtel even after my bank account confirms making payment

Hi

I am Yogesh Kumar, a customer of airtel for more than two years.

During the month of february, I paid the monthly bill by the debit card.

But the airtel account showed that I have not paid the bill.

Four to Five times I have provided the banking details of the transaction

where it clearly shows that the money has been sent to Bharti Airtel's account.

But still nothing has been sorted out. I have mailed all the details 3 times but

still no solutions from the customer care end.

Now, I was shocked to see the message saying that my outstanding bill has been

forwarded to their outsourcing agency for assistance in payment.

This message is really bothering the status of mind and has disturbed me.

How can they send it to them if the complaint has not yet been resolved?

They are so unethical that even after sending mails to their customer care, branches etc.

there has been no courtesy call even.

I am registering the complaint with the Consumer Court so that such unnecessary

botheration of customers could be controlled.

Company: Bharti Airtel
Country: India

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