Bharti Airtel
Not able to Solve my problem and Not Discontinue my numbe

Dear Appellate officer / Nodal Officer / Customer care

This Is Piyush Gupta. My Airtel Number was 0 9818221006.

As I have inform to you and customer care so many times in last 6 months.

I have mail approx 25 times to customer (121) and approx 10 times to Appellate officer / Nodal Officer. I have tried to his contacts numbers 9958444865 / 9818334865.

I start to give mail to customer care on December 24. That time my 9818221006 was working. My issue was, I was not able to make STD land line some numbers. I have given that numbers to customer (121) by phone or by mail.

I have clearly write on that mail please solve my issue or discontinue my number. They did not solve my issue or not close my airtel account

I have all mail as record and reference numbers as record, which I have sanded / received from airtel.

Here is the list of some reference numbers, which I have received from Airtel………….

130520096652

160520092106

20465641

20433384

20411994

20377080

20338526

20264764

20240503

842735387

Now I am not using that Airtel number.

I want to clear my outstanding amount regarding number 9818221006. But no buddy is replying. Every time I receive a reference number from customer care side and they said executive will give reply 48 hours or so.

I have not received any call from Airtel Side.

But on Saturday I received a call from unknown number he him self say mediator from Airtel and consumer. He was saying he is an Advocate. Ha was doing loose talk. If he was from Airtel side then please inform him do not do like that other wise I also can take some action against him as well as against Airtel. Because I have informed so many time to Airtel regarding my outstanding balance. He is a third party recovery agent, Airtel hire him for recovery.

How would I know, he is right fellow or not. And why I give that much of amount. I will give my actual bill what ever is outstanding…

I am again requesting to customer care officer / Applate officer / Nodal Officer please pay attention in my case and take some action regarding the same. I want to clear my account As Soon As Possible.

Thanx

Piyush Gupta

0 9204069742

Company: Bharti Airtel
Country: India

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