Bharti Airtel
Bill Discrepancy

My mobile number is 9810953493.

I was using the ISD facility for few months since I had to call up abroad quite often. The charges that were levied had always exceeded than the actual. To track my bill amounts i usually recieved a daily sms. There had been times when there was no calls made for the day but the smsbill will reflect and added amount which used to be a minimum of 200-500 or even more. On lodging complaints at the customer care - the CC executives cdnt help as they told me to wait till the next bill gets generated.By the time the bill got generated the mobile expense shooted to 12K. This went on generating till next 2 mnths and nw the total outstanding is 17K. This is crazy and i find no reason to pay this amount as this was never my usage. I have migrated abroad but my friends and family keep getting fake/ threathening and abusive calls from Bharti Airtel - this is simply no way to deal with a customer.

If my previous records were to be checked - i have never delayed any payments and have been a loyal cutomer with Airtel. But i guess instead of having an advantage of making payments on time, Airtel seems to be taking advantage of it.

If those abusive call continues to come then I might have to lodge a complaint at the customer court and demand a heavy compensation for mental harrasment and breach of privacy. Airtel has no rights whatsoever to make abusive calls out of the bill details of an individual.

recvd an abusive call from - 011- 45002203 - new delhi

Please help settle this!

Cheers,

Nancy

Company: Bharti Airtel
Country: India

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