Bharti Airtel
No rectification of extra charges levied

I am Susmita Chakraborty. I was holding a bharti Airtel connection with number 9910479370 for the period of August - March. I was holding the 1100 advance rental plan. When I renewed the plan on January they charged me with the advance rent of 1100 for that month. The next month they came up with an extra 1200/- added in the bill. When repeatedly enquired they claimed that the money is charged as the bill of January (one year back!!!) as they had updated the system after one year and they discovered thta I had not paid the sum one year back.

This is really rediculous as I always pay the bill on time. And it sounds illogical also that they did not charge me for any usage on the very same month, but after 1 year!!!

I had asked for a adjustment of the amount, but it was not done. So, I did not pay for the extra sum and left the connection after paying the usage of that month.

Now they are telling me that they are taking legal action against me for not paying the bill of 1200/- ...but I think I need to take some action against them for all this harassment.

Company: Bharti Airtel
Country: India

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