Bharti Airtel
Internet Connection was not installed

Sir,

I have applied for internet connection on 28-Aug-08 (Form No: BA 147482) and Agent (Syed) told me that they will installed it within 4 working days but at the same time he mentioned 7 days in application form. when i obeject the same, he told they have to mention 7 days only.

I was keep following with Syed and his Supervisor (Anand -09845537204) and they used to tell it will connect tomorrow and so on.

I called Aitel customer care and logged two complaints 11463288 & 11485156 but no output.

I called third time to customer care and they told they have assiged this to engineer Venkatesh (09740990821) to install internet connection and it will be completed today. I called Venkatesh and was shocked to know that he has already informed Syed that he can not put internet connection to my house as current box is not having free line. I called Customer care and they are not providing any update on this. I don't know what to do now.

I have given 1000 Rs while submitting the form, No one has called me so far about my connection or money

I want claim 25000 rs for my mental stress and was not able to address production issue.

Thanks and Regards

Sunil Mandowra

09886627261

Company: Bharti Airtel
Country: India

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