Bharti Airtel
Customer Support

I wish to bring to the notice of all general public using Bharti Airtel's Services and especially the Management at Bharti Airtel itself, the abusive and the corrupt nature of the Customer Service Executives employed at the various Customer Support "Call" Centres servicing Airtel.

They never have the answers to your queries/complaints and if asked they do not even have the courtesy to check on the matter, in fact they prefer either putting customer's calls on hold for an indefinite period or use abusive language. I wonder what happens to all the "THIS CALL MAY BE RECORDED FOR INTERNAL TRAINING PURPOSES".

The best part is yet to come, these so called Customer Service Executives/Representatives even have the audacity to use the name of BHARTI Tele's Corporate Director-Human Resources (HR), Mr. Daljit Singh's name as their own. I am sick and tired of making complaints to Airtel about their Network issues in the Mumbai region which is the biggest Metropolitan city of India, so I can just imagine what the condition of their services would be in other parts of the country.

Company: Bharti Airtel
Country: India

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