Bharti Airtel Limited
Not providing of one year validity after the recharge of 110

Dear Sir,

I have been using Airtel connection (919890145566) since one year under friends scheme. My validity has to be finished in 7 Nov under this scheme. Before that (on 1 Nov) Airtel send me an SMS that, "By the recharge of Rs. 110 you can increase your validity to one year". On that day itself (on 1 Nov) I do the recharge of Rs. 110, through ICICI (internet banking) mobile recharge facility. Recharge has done but the validity do not increases to one year, only they increases it upto 15 days.

After that they stoped my incoming and Outgoing. From that day (15th nov) I am regularly complaining them through Costomer Care, at that time they say "your problem will solve within 78 hrs". But Still this problem has not solved.

And today on 20 nov they say that "your problem will be solved, and your money will collapsed". This statement has said by the Senior Costomer Care officer named "MAZID" Pune. I am very much disturb by his statement. How they can do like this.

Sir, please try to solve my problem. I will be very thankful to you for this.

Basant kumar Somkuwar

Project Engineer (Plastics)

Tata Autocomp Systems Limited

Engineering Strategic Business Group

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TACO House, Damle Path (Off Law College Road),

Erandwane, Pune 411 004, India

Tel: 91 (20) 6608 5309; Fax 91 (20) 6608 5375

Mobile : 919890145566

http://www.tacogroup.com

Company: Bharti Airtel Limited
Country: India

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