Bharti Airtel Ltd
Wrong billing

For the Airtel Mob. no. 9871898610 Airtel made fraud billing of GPRS charges of Rs. 3124 in the month of December billing while the user have not made any uses of GPRS in between the given period. The details of the fraud is given below

gprs calls are starts from 15 Nov. 08 at 19:35:56 and continued up to 22 Nov.08 20:00:05 (8 days for 24 Hrs. while international roaming)

During these 8 days (15 Nov.08 to 22 Nov.08) incoming and outgoing calls also made and charged

The duration /Volume of the gprs calls made for 8 days is variable but call charge made rs. 4.40 fixed for all calls wheather it is for 05 minuts or for 35 minut.

from 15 Nov. 08 gprs calls starts by frequent difference of 30 minute one by one up to 17 Nov.08, 09:09:00

from 17 Nov.08 gprs calls starts by frequent difference of 05 minute one by one form 09:33:16 up to 17:43:18

from 17 Nov.08 gprs calls starts by frequent difference of 30 minute one by one form 21:39:06 up to 18 Nov. 09, 09:09:05

from 18 Nov.08 gprs calls starts by frequent difference of 05 minute one by one form 09:33:17 up to, 18:33:17

from 18 Nov.08 gprs calls starts by frequent difference of 30 minute one by one form 19:03:16 up to, 19 Nov. 08, 09:33:19

from 19 Nov.08 gprs calls starts by frequent difference of 05 minute one by one form 09:33:19 up to, 18:33:17

from 19 Nov.08 gprs calls starts by frequent difference of 30 minute one by one form 18:33:17 up to 20 Nov. 08, 09:33:16

from 20 Nov.08 gprs calls starts by frequent difference of 05 minute one by one form 09:33:16 up to, 18:30:06

from 20 Nov.08 gprs calls starts by frequent difference of 30 minute one by one form 18:30:06 up to 21 Nov. 08, 09:30:06

from 21 Nov.08 gprs calls starts by frequent difference of 05 minute one by one form 09:30:06 up to, 18:30:06

from 21 Nov.08 gprs calls starts by frequent difference of 30 minute one by one form 18:30:06 up to 22 Nov. 08, 20:00:05

Kindly resolve the issue.

Company: Bharti Airtel Ltd
Country: India

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