Bharti Airtel Ltd
Broadband connection - false billing

Myself, Sunil Kumar, having broadband connection of airtel.

Telephone no: 0124-4143868

Account no-13848086

Address: H. No. 1757

Sector-10A, Gurgaon-122001

Sir, on 10th April i have given a request for shifting the broadband connection from Gurgaon to Ghaziabad as i got transfer and location changed. Request no not noted down. On the same day i have also requested to disconnect the no from existing address. I have shifted myself and broadband connection on 16.05.2009. After that regular followup done for shifting

2. Request no. 75040342

3. Request no. 75324993 : Mr. Amit

4. Request no. 19200010: Miss. Swati

5. Request no. 19225508 dt. 29.04.2009

6. Request no. 19314656 dt. 01.05.2009 at 4.30pm

7. Request no. 19717974 dt. 14.05.2009 at 4.30 pm

8. Request no. 2066330 & 20663628 dt. 08.06.2009 Miss. Soniya

On 22nd April one perosn from Ghaziabad Airtel office came and taken Rs. 600/- charge for shifting and after a long followup done the wiring but still the no activation is pending. (Mr. Amit-9910279343)

After such a long follow-up neither the connection shifted to Ghaziabad nor the no disconnected fom old address. Also i got bill for period of 23.04.2009 to 22.05.2009 of amount Rs. 1508.00/- (Previous Balance 635.00 for which no bill received and 872.54/- for May month rental. I have tried the no. 011-41614777 for 15 days but couldnt get the no. it always use to be busy.

Without using any internet or phone and after already given request for diconnection the broadband connection, how can i pay the bill.

After such a long followup there is only one way left for me to go for Consumer Court.

Before that i wanted to inform you about my problem, hoping that you'll surely solve my problem.

Kindly look into this matter and resolve the problem. (Before one month for me Airtel was best service provider either in internet and mobile but now i think its becoming worst.)

Company: Bharti Airtel Ltd
Country: India

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