Bharti Teletech Ltd
Policy not cleary defined

Dear Sir,

I am have taken ULIP from Aviva Life Insurance, in 2004 and at the time of taking this policy I had confirmed that I require this policy for 20 yrs and the agent Mr Lalit Kumar adviser no. Y0410118, has confirmed me that the maturity period will be at 2024 but when I went for partial withdrawl on 19th Nov the claim dept. has decline my request.

And the most surprising thing which was noticed in this policy is that the maturity date is 2062 it means I can get the matured amount at the age of 85 yrs. I don’t know from where this date come, in todays world where avg. life of an individual is 70 yrs how can one can go for 85 yrs.

I had contacted the customer service of Gurgaon but they told that it was matured at the 2062 therefor you can withdraw only Rs 1000/- in 2007.And if I will close this policy then they will deduct Rs 16000/- approx & then they will refund the balance amount. Is it fare against the deposit of Rs 45000/- I can get such deducted amount, we put our money In such policy for getting good return when it was actually required but its really shocking to see the way I get the clarification.

I want my policy will be reduced to 20 years.

Or I get 100% refund that is Rs 45000/- & close this policy. Plz suggest for either of the two request.

I hope Aviva is very renowned organization and they will must consider my request. Because I invested in Aviva as it was Fortune 500 co., expecting prompt reply.

Rgds,

Ashok Singh

Policy No. LLG1126852

Company: Bharti Teletech Ltd
Country: India

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