BHAVNA INFOTECH
INCONVENIENCY AND WORST SERVICE AND RUDE BEHAVIOUR

Dear Sir/Madam,

This is to inform you that i Dwijesh S Dave holding a current a/c into your bank bopal branch since more than 2 years. I am even holding an OD a/c in the same branch. I am finding one or the other difficulty to get through your system and the staff as well. I would more clearly write to you that the manager of this branch is very rude in talking. When it was a operational branch only having no powers at all than i was not supposed to be forced to open any account with a wrong information. I am never been informed by the bank for my services. I even found a pathetic problem when my instrument was lost from the bank due to improper handling. It was a outstation cheque which generally takes max 4 days to reflect balance into the account whereas in this branch this same clearing took 24 days and that to twice. I am really fed up with all this but still i continue to hold this account and service because i know its not a problem of system but its a problem of management. When Mr. Shrivastav was manager he use to be very kind and keen to provide one small service till end and this lady really needs proper training in this industry. She must be aware that banks are through and for customers and not the customers. When there is no security of the instrument even after in the bank premises, they shouldnt expect or divert the customers to drop the cheques in drop box by giving examples of other big banks.

Before i close both the accounts by the end of this month i would like to be satisfied from your response which is action in result. this is not because of the bank but because of slow but very slow and pathetic system going into this branch. Pls clear whether its just a non operational branch or operational as the bank staff is always unaware of any serivce or any request for the customers. They are only aware of the pinnacle system which is one and the same answer given to me each and every time. I even hold 5 more accounts savings but in other branch but have never faced such worst problems. thus i dont blame the bank but the management. Even after such experience..

awaiting for your prompt reply,

My CA A/c : 29500200000125 and OD A/c : 29500400004168.

Thanking you.

Faithfully,

For, Bhavna Infotech

Dwijesh Dave

919825412662

Company: BHAVNA INFOTECH
Country: India

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